return / exchange policy
Perfect Pots Guarantee
We endeavor to make every customer happy with beautiful flowers and accommodating service. Knowing that plants are a perishable natural product and that container garden designs are custom and handmade, we make every effort to ensure the quality and beauty of our work. If you are not completely satisfied with the quality of one of our products, then please contact us immediately and we will promptly make every effort to make it right for you.
Guaranteed Frost-Proof Pottery
Our pottery is guaranteed frost-proof, meaning you can leave it out all winter long! We strongly recommend filling your pots with soil all the way to the bottom to keep them fortified in the winter. Should your pottery crack due to freezing temperatures, please contact us and we’ll happily replace it.